Support
Need help, have a suggestion, or found a bug? Get in touch and we'll get back to you.
Contact by email
Support email: suppliers@alpa-mk.com
Frequently asked questions
- Are my photos deleted instantly? No. Photos you mark for deletion are reviewed and confirmed by you first; they go to iOS "Recently Deleted", where you can restore them.
- Does Cleara upload my photos anywhere? No. Everything happens on your device; your photos never leave your phone.
- Do I need an account? No. Cleara works without any sign-up.
Privacy Policy
Last updated: July 2026
Cleara is built to respect your privacy. In short: your photos are yours and never leave your device.
What data we handle
- Your photos and videos: Cleara accesses your photo library only to show it to you and help you keep, organize, or delete items. All processing happens locally on your device. We do not upload, copy, or share your photos with anyone.
- Anonymous usage analytics: we use aggregated, anonymous statistics (via TelemetryDeck) to understand which features are used and improve the app. They contain no personal information and cannot identify you.
- No accounts or profiles: Cleara requires no sign-up and does not collect your name, email, or contact details.
Who we share data with
No one. We do not sell or share data with third parties. Anonymous analytics are processed by TelemetryDeck under its own privacy policy.
Your rights
Because Cleara stores no personal data, there is no personal data to request or delete. You can revoke photo-library access at any time from iOS Settings.
Contact
Data controller: Alpa Mk Asociados Iberia S.L. — suppliers@alpa-mk.com